Privacy Policy

1. Information We Collect

Information You Provide

Name and email address when contacting us or creating an account
Messages and inquiries submitted via our contact form
Feedback, bug reports, or support requests

Information Collected Automatically

Device type, operating system, and app version
Usage data such as features accessed and session duration
Crash reports and performance diagnostics
IP address and general geographic region

Payment Information

We do not store payment card details. All payment processing is handled securely by Stripe. Please refer to Stripe's Privacy Policy for details on how they handle payment data.

2. How We Use Your Information

To provide, maintain, and improve our apps and services
To process transactions and send related information (receipts, billing updates)
To respond to your comments, questions, and support requests
To send service-related announcements and updates
To monitor and analyze usage patterns to enhance user experience
To detect, prevent, and address technical issues or fraudulent activity
To comply with legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information. We may share information with:

Service Providers

Third-party vendors who assist in operating our services (e.g., Stripe for payments, EmailJS for contact forms). These parties are contractually obligated to keep your information confidential.

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect the rights, property, or safety of Oberon Labs, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred. We will notify you before any such transfer.

4. Payment Processing

All payment transactions are processed by Stripe, Inc., a PCI-DSS compliant payment processor. When you make a purchase:

Your card details are entered directly into Stripe's secure interface
We receive only a transaction ID and limited billing summary
We never have access to your full card number, CVV, or banking credentials

For more information, see Stripe's Privacy Policy.

5. Data Retention

We retain personal data only as long as necessary to provide our services or as required by law. Account data is retained until you request deletion. Contact form submissions are retained for up to 2 years for support purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Portability: Request your data in a structured, machine-readable format
Objection: Object to certain types of data processing

To exercise any of these rights, contact us at oberonlabs.app@gmail.com.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.

8. Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: oberonlabs.app@gmail.com
Website: oberonlabs.app/#contact

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